What’s the big deal about open betas, anyway?

Today, the Age of Conan open beta opens. And people are fibrillating over it, slavering, EAGER to download a game most of them will have forgotten about in six months. But not today. Today, it brings meaning to their lives. Today the sun is shining right on them and the birds are singing because, today, they can play a new video game.
People are not only accepting of marketing, they willingly dive right in. Even though each and every one of them knows that if they really wanted a quality game experience, they’d pick up the game a month or two after it launches, when the rush is off, the game is stable, and it’s clear if the game is really awesome or just meh. Something you can’t really tell when ten thousand people are lagging the beta servers.
We computer fans have a long history of falling prey to hype. Remember the “Midnight Madness” spectacle Microsoft orchestrated around the release of Windows 95? Nothing was going to stop those people from buying an OPERATING SYSTEM at midnight. So they could be first to… what, exactly? Nobody really knew. They got over it pretty fast, waking up, wondering what all the fuss was about.
There was no fuss. Just hype. Software marketers have become masters at building hype. Age of Conan, Warhammer Online… If you can somehow get a player to make an emotional connection that can entirely bypass the rational part of their brains… well, you’ve made a SALE.
Because, you know what you’re going to do in AoC, and Warhammer Online? That’s right. You’re going to make a character, kill stuff, level, loot corpse, repeat. The same grind you see in every other MMO you ever played. It’s the *same game*.
If you were buying a car, you wouldn’t trade in your perfecly serviceable car for another just because it looked shiny and new.
Oh wait. Yeah, people do that all the time. Because Marketing WORKS. Marketing’s entire purpose is to make you WANT something. Build that emotional connection. You see that SUV rampaging through the mountains and fields and say — yeah, I’d like to be able to just drive around in mountains and fields and stuff instead of driving to work every day. And then drive their shiny new SUV into work every day. Dream realized. No change.
You won’t become an axe-swinging barbarian by playing Conan. We’re all just geeks behind keyboards, performing repetitive actions for no rewards, wasting time likely better spent doing something that would make a positive difference in our lives.
But hey, I guess if marketing can bring meaning to our lives and convince us that sitting for hours behind keyboards performing repetitive actions for no reward is actually something pretty fantastic, then who am I to say different?
Rock on, Conan dudes. You have six months to do it all over again for Warhammer and Wrath of the Lich King.
Marketers everywhere rejoice.
(Full disclosure: I waited two months after EQ launched in 1999 to buy it, a year after WoW launched to buy it, and I bought EQ2 the first day it was out. And I didn’t wait in line for Win95. That would have been silly.)

33 thoughts on “What’s the big deal about open betas, anyway?”

  1. Let me see…
    Waited in line for GTA IV, WoW, and Burning Crusade. And of course my Wii. That’s about it.
    Conan I won’t be simply because I’ll have been playing since the 17th anyway… and eons before that in the beta.
    I like hype… gives me something to look forward to in gaming. Do it with movies too. 😛

  2. I just resent marketers having so much control over our lives. Most of the time it doesn’t even work — people get caught up in the hype, then get crushed by the reality. WoW was actually a good game, so its hype paid off. But for the vast majority of overhyped games, people got burned.

  3. I don’t mind the hype for WAR in the slightest, because I believe that for once “where there is smoke there is fire.” As opposed to like normal, when it’s just a fog machine.

  4. I agree that marketing, especially for MMO’s, is something that frustrates me. I can’t say that I’m immune to it, but I certainly haven’t been drooling over an of the new titles headed our way. Most of us are jaded and we a) are trying to avoid thinking so by once again getting hyped about a new game or b) sitting back indifferently watching and waiting to see what everyone says (the gamers that is, not the companies.) The only things that I’ve read about AoC and WAR have come directly from bloggers, and that’s the way I’m going to keep it. I’m not saying that all of our (bloggers) opinions are flawless and should be taken without question, however, we learn which bloggers have the same basic opinions and thoughts about MMO’s and we see what they have to say so we can make a more informed decision on whether to buy/get excited about a new or existing game. I am having fun just reading and writing right now with a bit of gaming, but I don’t really have the desire to go crazy about anything that’s a month to a year from release right now.
    On another note, you basically made it seem as if there was no reason to try another MMO ever again, since we’ll just “make a character, kill stuff, level, loot corpse, repeat.” I realize you were just trying to make the point that we shouldn’t get overly excited by an effective marketing team (which I’ve stated that I basically agree with,) but I think that makes it seem as though nothing will ever improve in future MMO’s and that we should move on. I’m not all too sure where I’m going with this, but I just thought I’d point it out.

  5. No, I explicitly meant to point out that most MMOs require little thought, certainly no physical motion, and are probably bad for you to play for any extended period of time. 1v1 PvP likely does require thought, but in both AoC and WAR, it looks like it will likely be about using force of numbers over force of strategy.

  6. If a product is *genuinely* good, maybe lifechanging in a hugely beneficial ‘you literally won’t be able to live without this’ way, yeah, I might do line up for it. But a game? That’s going to be on the pre-owned shelf in a week? For a third of the price?
    Nah. Certainly not for a bit of software and generally not for hardware either.
    If I even get the slightest feeling that some twonk in marketing is yanking my strings to make me dance, I can get irrationally ‘anti’ their product. Which is why we don’t own any iProducts. Macs marketting set my teeth on edge and now there’s now way I’d willingly buy an iPod, iMac, iPhone, iDunno. Regardless of how good they are, or not.

  7. I dunno… Apple is slowly wearing me down. Luckily, no iPod has an FM radio so I’m safe (for now) (iAUDIO X5 ftw). If they come out with EQ2 running natively on the Mac, well… that could do it for me.

  8. Good news, Tipa. They are lifting the NDA on AoC, so if it sucks (or if it’s awesome,) everyone is going to know about it from players and bloggers, not from the marketing department. 🙂

  9. If I get it, it will definitely be about a month after release, and after bloggers I trust to be not financially interested in its success have had their say. Like a blogger I work with. He and a bunch of friends from other games are thinking about starting a guild and doing some serious PvP in AoC. He’ll let me know what it is really like.
    Working at Massively lets me be equally cynical about all games 🙂

  10. The whole “doing something more productive” part threw me off a bit. Last I checked, gaming was a hobby (for most anyway), and a hobby is designed to be a way to relax and just enjoy yourself. Unless you are actively saving the world at all times, generally you can always be doing ‘something more productive’, but where is the fun in that?
    That small grip aside, open beta can be a big deal because for many its
    A: the first time they can play something they have been following for a long time (like seeing a movie you have been waiting for on the first night) and
    B: a chance to test something for free before committing money on something that might suck.
    Plus generally a lot of cool stuff happens in a beta that won’t happen live, like GM’s spawning rare mobs in random places and stuff like that.
    Not saying I buy into all the hype, but there are plenty of reasons to be excited about beta, open or closed.

  11. Actually, that’s not true. They said “There is no NDA for the Open Beta. Feel free to make screenshots, videos, or post comments on anything that you see in the Open Beta.”

  12. your attitude, Tipa, mirrors my own. I refused to play wow until half a year had gone by, City of Heroes until a year had gone by, and SWG ever 😛 I don’t understand how players can expect a game fresh out the door to be better than something thats been in gestation and in the testing hands of players for a year or two. I guess we have too much of that “if its in my hands its done” mentality. Now in WoW’s case that may have been partly true since they dont change it much with time, but most MMO’s change over time and so it is appropriate to review them at birth, at one year, and every year after that, provided they change quickly. Instead of taking a screenshot in your mind of it and making an opinion we should come back to them from time to time. Eventually though we can see where they are heading. Most are heading slowly down the toilet :P. But a few get better with time.

  13. People are passionate about different things.
    Be it a Harry Potter book (or any book), a video game, a movie – everyone has their passions.
    I don’t think any less of people who listen to the hype and find it in a video game then I do those who stood outside for a book. They’re certainly not a lesser person for having their own passions, even if I don’t particularly see eye to eye on their choices. It’s not up to me to look down on them for it or to talk about them in a condescending manor.
    Does it mirror my own? No, but if we all were passionate about the same things, how boring would that be.
    They’re not hurting anyone (and if they are hurting themselves from their choices then hopefully someone in their life cares enough to tell them to make some changes) and if that’s how they’d like to spend their spare time, more power to them.
    Yes, marketing works. I think everyone is pretty much aware of that though.

  14. Regarding Open Betas, it’s because it’s New and it’s Free. People will always line up for a new game they don’t have to pay to play (so long as there’s been enough marketing to make them think they want it at all).
    As far as silly things like waiting in line for games . . . I don’t really know. I’m not a big fan of waiting in line to BUY something. That means you’re essentially paying someone else for your time, and I don’t know about you, but my time is a rare and precious commodity.

  15. “I just resent marketers having so much control over our lives. Most of the time it doesn’t even work — people get caught up in the hype, then get crushed by the reality. WoW was actually a good game, so its hype paid off. But for the vast majority of overhyped games, people got burned.”
    I hear you Tipa. But I think the difference would then be that some people KNOW when they’re getting hyped and are prepared to be suck-punched but still enjoy the momentum just the same (me). Then there are the poor bastards who buy a Wii expecting it to change their life… only to find out Wii Sports doesn’t make you an athlete.

  16. Well, let’s look at the Lord of the Rings Online open beta. It was level-capped at 15, there was almost no information about the higher level areas; all you really had to look at was the starter areas. So a thousand blogs (mine included) go ga-ga over the starter areas. We all pile in, buy the box, level up into our thirties and… waaah! … the starter areas had obviously been highly tuned and polished, but as you got on in the game, the content became cookie-cutter and repetitive. Interest wanes. But I still paid for the box! Some people even paid for *lifetime subscriptions* without finding out how superior the low level content was compared to the high level content. Now, I know they have added a ton of stuff, and probably it was the non-critical enthusiasm of the early adopters (like me!) that gave them the revenue to fill in with more content over time.
    But it still left a bad taste in my mouth.
    I haven’t played AoC at all, so I’m not going to say Funcom is doing what Turbine did, because I absolutely don’t know. I may play AoC in a few months, I am far too busy at the moment to pick up another MMO so maybe I’ll look back at this and say, Funcom did it right. Their open beta gave people a really good idea of what the game would be like. Who knows? Time will tell.
    From where I sit NOW, though, I see loads of people that have wildly differing visions of AoC, based largely on the kind of playstyle they prefer. Oh, it will be a PvE game with optional PvP. Or, it will be an all-out, FFA PvP game where nobody is safe. Or, it will be like WoW, with people PvEing and raiding and doing battlefields. They can’t ALL be right. And yet, somehow, they have gotten the idea from the hype that AoC is exactly their type of game. Warhammer — SAME THING. Which is scary. How could Warhammer and AoC be AT ALL alike? And yet I hear these exact sorts of things about both games.
    And so I have just been forced to conclude that marketing and hype are lies, and their promises have little to do with the actual game.

  17. Video games have never been one of those things I’vvee evver been ZOMG! ZOMG! about. I didn’t upgrade from my Atari 2600 until I got a Genesis… and I picked up a genesis and Sonic 3 on the same day.
    I bought my Playstation when Final Fantasy VII came out. A friend of mine bought into the hype, bought the game, hated it, and gavve it to me. I bought a PSX a few weeks later.
    PS2, I was another late adopter. It was after one of the massive price drops, though… i think when it hit $199, but it might have been $249. I forget.
    I got a Wii last summer. Paid full price, but didn’t stand in line for it.
    PC games? I’ve always hunted in the bargain bin, and not the shiny and new shelves. I mean, I bought WoW in January of 2008.
    So, yeah, the whole videogame marketing thing sorta slides right off my back. I have played videogames for the past 30 years, but they’ve never been something I’ve felt the need to let dominate my rationality.
    Then again, I’m old and have a family. When I was younger, here was never any need to ‘wait in line’ or get hyped up about things, because… well, other than blockbuster movies or sure-to-be-sold-out concerts, there weren’t lines for *anything*. Since my formative years never had any compelling reason to stand in line for videogames, I find the concept of doing it now abhorrent. Every time the Gamestop employee tries to force a pre-sale on me and I say no, they add ‘you won’t get it for weeks if you don’t pre-order!’
    Dude, I’m not getting it for weeks anyway. There’s every chance this ultra-hyped game is crap, broken, buggy, or just not my thing. Why pay $50-60 for that, when I can wait a couple months, pick it up a few bucks cheaper if it’s a good game, or pick it up for next to nothing if it’s crap that happens to hit a niche I enjoy?
    Marketers hate me, I’m guessing. But I work with them daily, so I see the marketing machine from the business side, and it innoculates you a bit.

  18. In high school I never had a good PC, so it didn’t matter what game was coming out, I couldn’t play it. As years went by my PC upgraded slowly, and eventually I was able to play games. By the time I was able to play all the games that were hyped over 3 or 4 years prior, they were all in the 10 dollar bins. It was like a magical candy store everywhere I went. Ignoring the hype not only gives you a better idea about what games are like, it makes them dirt cheap. =)
    Waiting until a game gets really cheap (unless it’s one I have been following a while) has been my philosophy ever since.

  19. OK, OK, I’ll admit it. I’ve been following AoC since 2005 and before that I was a reader of the comics and subsequently the original novels and short stories, so I was pretty juiced up when I finally got a chance to take a look–even if I DID have to fork over $15 to do it. Let the hype mongering begin!
    I don’t blame you for opting to ‘catch the next bandwagon.’ After a late night of playing, I too am cautiously optimistic. The situation does smell a bit like the LOTRO beta with the level cap. here is my 15 sec review: The characters look pretty good despite their unibody convention but not amazing by any means. I also had no trouble quickly getting used to the intuitive hacknslash/mmo hybrid gameplay, and the questing system is wow-rifficly simple and delighfully hand-holding. With its great visuals, brutal combat and lots of NPC spoken dialogue crafting the storyline, the title makes a great first impression by the end of the solo-instanced tutorial. (this is the perceived payoff promised by the hype)
    The magic wears off a bit tho when you first come into the ‘real world’ and there are 30-40 other players standing around waiting for the zone to load, but it still has its merits. Unfortunately I know that I am likely to reach the ceiling in 1 more night of playing, and the content might suck beyond the startup city, so the jury is still out, and I don’t blame you for waiting. I think I’ll probably still buy it when it comes out, but I won’t preorder it or spend extra money on a special edition or anything.

  20. Special Editions are the Super Extended Warranties of video games. An opportunity for the buyer to give the store even more money. “$60? But… I want to pay MORE! Can you throw me a bone here? I can pay $80? Awesome!”

  21. Pre-orders are for suckers too. If you pre-order for in store pickup, many places won’t honor their reservations, or the store will only get 10 copies when they have 18 pre-orders. If you pre-order from a website and have it shipped to you, you end up paying an extra $6 shipping just to have it show up at your house on Friday (if you’re lucky) of the release week, and more likely, Monday of the next week.
    Luckily my job is flexible enough that I usually just slip away on those special Tuesday mornings around 9:30 to go to bestbuy and get what I want. (usually two copies for myself and wifey). The only thing I waited over night for was the 360 on launch day, but that was a spur of the moment thing on the night-of, when my brother was already in line and I just joined him around 11pm. I’ve waited in short lines (2 Hours or less) for TBC, (that was fun, because you know everybody there is a wow geek, even the two uniformed cops that showed up and got in line) and for the Rock Band bundle, (which was worth every penny and every minute of waiting) but I don’t usually make a habit of getting worked up over launch dates. Sadly, a lot of stores don’t even honor the launch dates anymore.

  22. I pre-ordered Rock Band. But I knew absolutely all there was to know about that game in advance and knew I wanted it THAT day. I have never regretted that purchase, not ever. I’ll go to the wall for good games.
    On the other hand, I have wanted a PS3 since they came out but still do not have one. Why? Because I have no certainty I will have enough free time to play it, plus I don’t have a widescreen TV, and my son monopolizes the old-style Sony Trinitron we have with the Xbox. All Sony’s desperate attempts to hype me, a true Sony fan, into buying a PS3 have not worked.
    I did buy and truly enjoy their Reader, though 🙂

  23. I understand your feelings on this matter, Tipa but at the same time, you can’t fault a company for marketing. Um, that’s what they’re supposed to do to sell their product. If fans wanna jump back on the hamster wheel every year when the “next big thing” comes along, so be it. For such a young gaming genre, the MMORPG industry strikes me as incredibly conservative creatively and I don’t think we’ll be seeing the next big thing for quite some time. Even the most forward thinking MMORPGs are still working from a blueprint created in a basement in Lake Geneva, WI over 30 years ago.
    But am I excited about AoC? Yes. Do I think it’ll change my life–or even my gaming life? No. But I want to play in Robert E. Howard’s world the same way LoTRO allows hobbit heads to play in Tolkien’s. I’m excited about a fantasy game that’s not high fantasy with elves and brownies and unicorns.
    The last game I was amped up about pre-release was Vanguard. Now THERE was a case of marketing that intentionally mislead people and promised a product very different than was sold the gaming public upon release. I think both Mythic and Funcom have been quite careful with not promising fans the world–I think the overenthusiasm and blind speculation of fans is what I find most annoying–not marketing departments doing what they’re paid to do.

  24. Of course I can fault them for marketing! Sure, they are just doing their jobs, and its our fault for buying into it, but I can definitely fault them for being part of a system of promising the world to someone in order to get them to make that initial purchase, only to find out all the really cool stuff is coming up in a later patch. See: Vanguard, LotRO, et all. Hell, even WoW promised Hero classes were coming and a sort of free-form Player vs Monster arena while in beta and Wrath of the Lich King will finally add ONE hero class how many years later? And I still can’t walk into the Gorobashi Arena and spawn encounters for my group. And WoW is the Big Kahuna with the big pockets.
    It’s very true that with EA Mythic, anyway, that careful reading of their press yields a very different sort of game than that imagined by a lot of people. Maybe that’s the real problem. People think of their perfect game, think of what they would like in their perfect game, then see all the hype and just assume for no real reason that that much-hyped game has just GOT to be their perfect dream game, and from then on hear only what supports that and nothing that doesn’t.
    Does our enthusiasm for the whole MMORPG genre make us fool ourselves?
    I was certainly fooled by Vanguard, though I didn’t end up buying it because I was happy with EQ2 and the beta resembled it too much. But nothing could have lived up to THAT hype and they WERE actively trying to mislead people, so that’s a very different case.

  25. I think consumers like to fool themselves regardless of the product. We could be talking about MMOs or automobiles or cosmetics or soft drinks–marketing is always trying to SELL us something more than the product itself–whether it’s some convoluted idea of autonomy or youth or sex appeal. I love my MacBook, but can’t stand their asinine marketing campaign that equates Apple with hip, young, and in-the-know and PC users as Bill Gates-without-the-billions-of-dollars nerd computer geeks. I don’t buy Apple products because of their marketing–I like their products, but some must, right? The bands of our youth didn’t write songs to sell Camrys or VW Bugs, but marketing departments use these songs nowadays to plant the seed in our heads that they’re more than a stuffy corporation–“Hey! Here are a bunch of people like ME who like my kind of music so I’m gonna buy a Honda instead of a Ford” or whatever.
    It is frustrating that people are sheep–but unfortunately this applies to every arena–whether talking about consumerism, politics, religion, etc. That’s why I enjoy MMORPGs–its one of the many escapist venues in my life that provides some illusion of transcendence in a reality where nine times out of ten people are to numb upstairs to do anything other than follow the herd. Sheesh, I’m depressing myself now.
    🙂

  26. You know what the difference is here? The reason every one is clamoring for this is simple..
    WoW burnout…and burnout of all the copycats as well (looks at LOTRO with an eyebrow raised)
    There is a huge discussion of this title offering something new, something different, something bold, something blue…(uh…forget the blue part…maybe blue screens?)…
    People WANT it to succeed..
    The reason for the raving rantings of fanbois, and with that you get naysayers as well.
    You know…this may be the same game underneath (quests, xp, skills)…but, some approaches look to be unique here, and if Funcom can do it, then cool…it will be a good game…barring lag, crashes, etc..
    Since Vanguards failure, Tabula Rasa just being bland and just not getitng it…and LOTRO’s “look at me …pretty landcsapes…same vapid WoW gameplay tho'”
    AoC is hopefully at least the beginning of Developers looking at new ways to do this genre…
    So…hype all they want…they just better match that hype..
    Later

  27. I think collectors editions are great if they come with something nice that is extra. The WAR one looks really sweet because it comes with an art book and things like that. I guess what it really comes down to is they are going to sell stuff for whatever they can get people to pay. I don’t see any reason to complain about.

  28. I like to play MMOs on release day (or near it) because there is very little spoiler info out there. Also, there aren’t twinks and power levelers. This gives the game a much different feel than 6 months later when so many people are just racing through content the 3rd time. I am also a crafter, and usually the market is much more active for the first few months. Not just to make lots of gold(which is usually put back into more crafting), but I love knowing that people are actually using my items.
    PS: You can buy a FM tuner add-on for the Ipod (not from Apple).

  29. I’m a closed beta tester for AoC, and I have been for months. Closed beta is still not out from under the NDA, but we are apparently allowed to say we’re in Closed Beta now (seriously). I’ve also beta tested basically every North American MMO since The Realm, and I can safely say that AoC is Just Another MMO ™. However, it IS different on many levels, for example the combat system takes the atypical Mash Buttons on your Hotbar ™ approach and gives you 5 different directions to do it in. Also, the MBoyH requires you to pay attention to what you’re doing, as each ‘combo’ (Hotbar Button) has a series of directional strikes to follow to get the fullest from your attacks.
    Also, being that this is a Brand New MMO, you can expect that it is much prettier than the rest. Any new WoW expansion, while adding newer graphics, is still built on the same game engine, and so it is still going to look very similar. AoC goes very far to improve on the looks of every MMO. I have quite a high end system, and so I’m able to run AoC in quite high settings and it is far and away the most attractive MMO I’ve seen so far; they seem to know that the graphics engine needs to survive for a few years at least, and so it was designed with future hardware in mind… unfortunately for them that means that there will be many MANY dissenting voices who complain that the game is nigh unplayable for them, and surely they will blame that on Funcom and not their own 2 year old hardware.

  30. My system is cutting edge too, I don’t think Conan looks as good as LOTRO does, personally. I have only seen the tutorial and first town, but I only thought the visuals were “adequate.”
    There’s no way I’d say its the most attractive so far, going on visuals at least. Everything is brown and muddy and most areas are just too dark. I understand it fits the atmosphere, but even LOTRO has its dreary areas that don’t look you’re looking thru dirty sunglasses…

  31. @Captain
    Where AoC does look better than LOTRO…is the models.
    There was a discussion on another forum about how some people find the EQ2 models great and it makes the game more fun…people seem to personalize with how they look in the game…
    Some people feel more for the visual of the character, and not so much for what is around them..reason so many concentrate on making really nice clothing in these games to walk around in…
    EQ2 landscapes do not look so good at times (it varies so much from area to area)…but, boy the SOGA based models look great (while others like the clay versions…it can differ)
    Vanguard looks just as good if not better than LOTRO in certain zones…landscape wise,.,,but again…the models are ugly..
    Guild Wars has some gorgeous models…
    And this is where AoC shines, and LOTRO fails…the models just do not look that good..The animations are pretty bad as well…while AoC’s motion capture is top notch.
    So unless you are playing first person, I think I want to know I look good in the game…but, this is based on perception…example: I would never play a Troll or an Orc in any MMO…as I do not relate to their visuals..
    Maybe this is the real reason LOTRO fails for me…well, besides other problems..

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